Delivery Policy
Effective Date: February 27, 2025
At BlinkNovas, we are committed to ensuring that your orders are delivered safely, promptly, and efficiently. This Delivery Policy outlines our shipping methods, estimated delivery times, costs, and important information regarding your order’s shipment.
1. Order Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation email once your order has been successfully placed and a shipping confirmation email with tracking details once your order has been dispatched.
2. Shipping Methods & Estimated Delivery Time
We offer different shipping options based on your location:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Domestic (U.S.) | 3-7 business days |
| Express Domestic (U.S.) | 1-3 business days |
| Standard International | 7-14 business days |
| Express International | 3-7 business days |
- Delivery times may vary based on your location, customs clearance, and unforeseen delays from the shipping carrier.
- We are not responsible for delays due to weather conditions, customs processing, or courier issues.
3. Shipping Costs
- Shipping fees are calculated at checkout based on the destination, shipping method, and order weight.
- Free shipping may be available for orders over a certain amount, depending on promotions and location.
- Customers are responsible for any applicable import duties, taxes, or customs fees imposed by their country.
4. Tracking Your Order
- Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.
- If you do not receive a tracking update within 3 days of shipping confirmation, please contact us at info@blinknovas.xyz.
5. Address & Delivery Issues
- Customers are responsible for providing accurate and complete shipping addresses. BlinkNovas is not responsible for orders shipped to incorrect addresses provided at checkout.
- If your order is returned due to an incorrect address or failed delivery attempt, we will contact you to arrange reshipment (additional shipping fees may apply).
6. Lost or Stolen Packages
- If your package is marked as delivered but you have not received it, please check with neighbors or your local courier service first.
- If your package is lost in transit, please contact us, and we will assist you in filing a claim with the shipping carrier.
7. Undeliverable & Refused Shipments
- If a package is returned due to refusal of delivery, unpaid customs fees, or failure to collect from the courier, the customer is responsible for additional shipping costs or restocking fees.
8. Changes to This Policy
BlinkNovas reserves the right to update this Delivery Policy at any time. Any modifications will be posted on this page with the latest effective date.
9. Contact Us
For any questions regarding shipping or delivery, please reach out to us:
📧 Email: info@blinknovas.xyz
🌍 Website: www.blinknovas.xyz